Business Architecture of Public Guest Service for University Using Togaf ADM Framework

Tannady, Hendy and Andry, Johanes Fernandes and Suyoto, Yohanes and Herlian, Angellita (2020) Business Architecture of Public Guest Service for University Using Togaf ADM Framework. Technology Reports of Kansai University, 62 (05). pp. 2421-2428. ISSN 04532198

Text Hendy_Tannady_-_Business_Architecture_of_Public_Guest_Service.pdf Download (1MB)

Abstract

Public Guest Service is a place of lodging that is provided for university students. Public Guest Service in this study is located in Indonesia in the city of Jakarta which has hundreds of lodging capacity and has public facilities that are quite varied. In the current management process, all data collection processes for residents, repairs, maintenance still use manual data collection as well as improper data storage. In an effort to improve service to residents and operational management, the need for business process development or the development of activities in Public Service Guest. Depend on the need for increasing occupant services and reminding of effectiveness in running Public Service Guest operational management, the solution is to align business processes with the use of information technology or information systems. This study uses TOGAF ADM in the Business Architecture section. This research generates a recommendation in the form of planning of a new business flow and maximizing the use of information systems and information technology in maximizing the Public Service Guest business process.

Item Type:	Artikel Jurnal/Prosiding
Uncontrolled Keywords:	The Open Group Architecture Framework (TOGAF), Architecture Development Method (ADM), Public Guest Service
Subjects:	A General Works > AC Collections. Series. Collected works
Divisions:	Universitas Pembangunan Jaya
Depositing User:	Alexandro Andika
Date Deposited:	08 May 2023 02:18
Last Modified:	08 May 2023 02:18
URI:	http://eprints.upj.ac.id/id/eprint/5020

Actions (login required)

View Item