Evaluasi Kualitas Aplikasi Presensi Staf dan Dosen di Universitas Pembangunan Jaya (UPJ) dengan menggunakan Metode Webqual 4.0

Daffa, Yattala (2025) Evaluasi Kualitas Aplikasi Presensi Staf dan Dosen di Universitas Pembangunan Jaya (UPJ) dengan menggunakan Metode Webqual 4.0. Undergraduate thesis, Universitas Pembangunan Jaya.

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Abstract

The advancement of technology in higher education encourages the adoption of digital applications to support operations, including staff and faculty attendance. Universitas Pembangunan Jaya (UPJ) utilizes the Sevima Modul Kepegawaian Sub Modul Presensi application, yet users have reported several issues such as a non intuitive interface and slow system response. This study aims to evaluate the application's quality using the Webqual 4.0 method, which assesses the dimensions of Information Quality, interaction quality, and service quality. The research employed a quantitative approach using a Likert-scale questionnaire, analyzed through descriptive statistics and the WebQual Index. Results indicate that the application's performance in the dimensions of information, interaction, and service quality is rated as "fairly good." However, improvements are needed in aspects such as speed, stability, and interface navigation. The study concludes that developing a more responsive and user-friendly applicat

Item Type: Karya Tulis Ilmiah (KTI) (Undergraduate)
Uncontrolled Keywords: application evaluation, Webqual 4.0, digital attendance.
Subjects: T Technology > T Technology (General)
Divisions: Fakultas Teknologi dan Desain > Sistem Informasi
Depositing User: Yattala Daffa Aisyahra
Date Deposited: 17 Feb 2025 06:22
Last Modified: 17 Feb 2025 06:28
URI: http://eprints.upj.ac.id/id/eprint/10759

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